READ OUR
♡ F.A.Q ♡
I NEED A CUSTOM UNIT. MAY I PRE-ORDER?
Yes, please contact us through our service line:
Ganessa (754)244-0543
ARE ALL UNITS TRUE-TO-LENGTH?
Yes, all units are true-to-length. Please keep in mind that curly units are measured by their stretched length.
DO I GET A FREE INSTALL WITH MY WIG PURCHASE?
Yes, you may be eligible for a free install with your purchase of a wig. Please contact us for more information:
Ganessa (754)244-0543
IS LOCAL PICK-UP AVAILABLE?
Yes, local pick-up is available for on-hand units. Please contact us or check our socials for available on-hand units.
♡ SHIPPING ♡
WHAT IS THE DIFFERENCE BETWEEN HANDLING AND SHIPPING TIME?
Handling time is the amount of time to prepare your order to get shipped.
Shipping time is how long it takes our shipping carrier to deliver your package to you.
HOW WILL I KNOW WHEN MY PACKAGE IS HERE?
As soon as your package is delivered you will receive a tracking number where you will be able to track exactly where your package is through our shipping carriers tracking site.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Your order will arrive after it has been processed and shipped, so in other words your handling time + shipping time. Please keep in mind that working business days are Mon-Fri.
CONTACT US
Not what you are looking for? Contact us and we will reply back within 24 houres